Payment Method

At Welflooring, we prioritize transparency and flexibility in our payment processes to ensure seamless transactions for our global clients. Below, we outline our standard payment terms and purchasing options.

Accepted Payment Methods
We support the following secure payment methods:

Telegraphic Transfer (T/T)

• Prepayment: Submit a 30%–50% deposit after you confirm the order.
• Balance Payment: Pay the remaining 50%–70% before we ship your order.
• Bank Details: We provide these in your proforma invoice.
  🔒 Important: We rarely change our payment accounts. If you receive any notice requesting payment to a new account, please ignore it. Instead, contact us directly through our official email or phone to confirm before paying. Never transfer funds to a new account without our verified authorization.

Letter of Credit (L/C)

• Type: We prefer irrevocable L/C at sight.
• Issuing Banks: You must use internationally recognized banks.
• Documents Required: These include the Bill of Lading, Commercial Invoice, Packing List, and Certificate of Origin.

Flexible Payment Plans

• Long-Term Partners: We can arrange tailored installment plans (e.g., 30% upfront, 40% before shipment, 30% after delivery).
• Large Orders: You can negotiate terms based on order volume and project scope.

Other Options

• Western Union: Suitable for small orders or sample payments.
• Escrow Services: Available upon request for added security.

Key Payment Conditions

Currency

• We process transactions in USD, EUR, or CNY (though we can negotiate other currencies).
• Additionally, we calculate exchange rates based on the proforma invoice date.

Payment Deadlines

• You must send deposits within 3–5 business days after order confirmation.
• To prevent delays, please complete final payments before shipment.

Taxes and Fees

• Note that buyers bear responsibility for all bank charges, taxes, or import duties.
• However, we assist with export documentation to simplify customs clearance.

Security and Compliance

Fraud Prevention

• Always make payments directly to our official company bank account.
• Furthermore, we do not accept payments through unverified third-party platforms.

Documentation

• We will issue a detailed proforma invoice for your payment reference.
• Also, order confirmations become binding once we receive the deposit.

Data Protection

• We encrypt and securely store client payment information in compliance with GDPR and international financial regulations.

Late Payments and Disputes

Late Payment Penalties

• If a payment becomes overdue after a 15-day grace period, we apply a 1.5% monthly interest fee.

Dispute Resolution

• Should any payment-related issues arise, you must report them within 7 days of transaction completion.
• Then, we will work with you to resolve disputes through mediation or arbitration.

Special Offers

Early Payment Discounts

• Receive a 1% discount when you make a full payment within 7 days of invoice issuance.

Loyalty Programs

• Moreover, repeat clients receive priority processing and extended payment terms.

FAQs
Q: Can I pay via credit card or PayPal?
A: Currently, to comply with large-scale industrial transaction standards, we only accept T/T, L/C, and Western Union.

Q: What happens if my payment is delayed?
A: Please contact us immediately so we can discuss solutions. Otherwise, delays may lead to shipment holds or order cancellations.

Q: Are partial payments allowed?
A: Yes, especially for customized or bulk orders. We will outline these terms in the sales contract.

Need Assistance?
For tailored payment plans or further clarification, contact our finance team:

• Email: [finance@welflooring.com]
• Phone: [+86 18502139019]